Customer can cancel the order any time prior to the dispatch of the Product. The order cannot be cancelled once the dispatch has been initiated. However, once the Products have been dispatched, and Customer wishes to cancel the order, please reach out to Customer Support at +91-98109 97700, +91-99710 05544, or dineshbhadauria05@gmail.com and request for order cancellation. Sunflame will put its best effort to avoid attempting a delivery. However, in case the delivery is attempted, Customer may reject the delivery.
The request for cancellation of the order can be made by cancelling the order from the ‘My Orders’ section using the order tracking number, by calling our customer care number, or any other method, as may be intimated by Sunflame from time to time.
On receipt of an order cancellation request, the order will be cancelled with immediate effect, and the refund process for prepaid orders will be initiated. Refunds can take 7-10 working days after confirmation of cancellation.
80/138 D K Road Mohan Garden Near Pipal Chowk Uttam Nagar New Delhi 110059
+91-8882509332, 7683046475
dineshbhadauria05@gmail.com
